Support
Happy to help. Most questions are answered below — if not, reach out and we’ll get back to you.
Get in touch
We typically reply within a couple of days.
Frequently asked
How do I mark a country?＋
Tap a country on the map to open it and choose a status, or long-press it for a quick status picker. You can also use the country list under the map or the search bar.
How do I back up my data?＋
Go to Settings → Backup & Recover → Export backup. The app creates a single file you can save to Files, iCloud Drive, or send via AirDrop. It includes your countries, trips, memories and photos.
How do I move to a new device?＋
On your old device, export a backup. On the new device, install Wanderprint, then go to Settings → Restore from backup and pick the file. Restoring replaces the data currently in the app with the backup.
Does it work offline?＋
Yes. Your map, statuses, trips and memories work fully offline. Searching for places and exploring points of interest for a country need an internet connection.
Is my data private?＋
Yes. There’s no account and nothing is uploaded — your data stays on your device. See the Privacy Policy for details.
How do I delete everything?＋
You can reset statuses and delete trips or memories individually inside the app, or remove the app to erase all of its local data. Make a backup first if you want to keep anything.
Still stuck? Email info@micron.lv and include your device model and iOS version so we can help faster.